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    Below is a list of frequently asked questions regarding our products and services grouped alphabetically according to topic.  If you have a question that is not answered here, then please feel free to send us your question using the form on our support page.


Nurse Anesthesia Certification Exam Simulator

 


Purchasing Products

  Error Messages
   
I receive error message 10544 when trying to checkout with my credit card

 

 

Error Message 10544

Error 10544 appears when one of two thing happens, the credit card name
and address do not match what a third-party credict card address
verification service believes to be accurate or if the CVV2 number is
incorrect or missing.  Here's what you can try:

1.  Verify that the address you are entering matches the name and account
number on the card.  If you have recently changed addresses, it may take
some time for the address verification service to update their accounts.
In that case, you may try to enter your previous address.

2.  Make sure that you are entering the CVV2 number correctly.  The CVV2
number is the 3-digit (on MC, Discover, and VISA) cards that appears on
the back in the signature block.  On American Express cards, this is a
4-digit number.

If this doesn't help, you may need to contact your credit card company to
make sure that they have your address listed correctly.

If you are unable to resolve the issue with your credit card and still
wish to purchase one of our products, you may also do so using a money
order or cashier's check by filling out the form on our website at
www.prodigyanesthesia.com/moneyorder.htm



 

 

 

 


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